Despite strong viewer participation and heavy anticipation regarding the recent Amy Winehouse documentary, the family is claiming that the documentary is “misleading,” according to The Guardian.

A spokesperson for the family of the late singer said that the film, which is set to debut at Cannes next month, is an “unbalanced portrayal of the troubled star.” While no documentary about a high profile, albeit deceased celebrity, goes without criticism, this particular subject seems to be rousing a particularly high level of contention from the late singer’s family.

Amy Winehouse, who passed in 2011 from substance abuse, was widely known for her remarkable singing voice coupled with a troubled personal life, riddled with drug addiction and alcohol abuse. Her song “Rehab” was a major hit, but it told of darker times for the prominent UK singer. In a statement for the Winehouse family, a spokesman said they “would like to disassociate themselves from the forthcoming film about their much missed and beloved Amy.” The spokesperson went on to say: “They feel that the film is a missed opportunity to celebrate her life and talent and that it is both misleading and contains some basic untruths.”

He goes on to add that “there are specific allegations made against family and management that are unfounded and unbalanced.”

Perhaps sensationalism took hold of the celebrity documentary and the filmmaker, director Asif Kapadia, overlooked some of the more complimentary components that help personalize the star and create a full picture.

Winehouse, who died of alcoholism at age 27, suffered alcohol poisoning, as the official cause of death.

While the family disputes the contents of the documentary, the makers of the film responded with a statement of their own: “When we were approached to make the film, we came on board with the full backing of the Winehouse family and we approached the project with total objectivity.”

The release of the film is sure to be a notable event for filmmakers and viewers alike.