To start, the service will aim to alleviate a common problem: the incessant Googling and self-diagnosing that hypochondriacs do on the web.
Need some assistance? Google is in the process of developing a new service called “Google Helpouts” that will give users access to instructional “how to” content in the form of one-on-one live chat sessions. To start, the service will aim to alleviate a common problem: the incessant Googling and self-diagnosing that hypochondriacs do on the web.
Indeed, according to an article from IT Pro Portal, Google Helpouts is focusing in particular on keeping worries about the Ebola virus in check. Whether or logical or not, the consistent presence of Ebola in the news these days will likely have many hypochondriac web users reading up on the symptoms of the deadly disease, diagnosing themselves with it, and freaking out as a result.
So how will Google Helpouts help to quell the mass hysteria over Ebola? By putting nervous self-diagnosers face to face with healthcare professionals, of course. Users will be able to login to Google, connect with a doctor over the internet, and hopefully be convinced that their symptoms do not prove that they have Ebola (or some other disease).
To start, Helpouts will simply be a trial program, which means that users will be able to try it out and Google will foot the bill for the healthcare professionals. In the future, though, users would probably have to pay for the service using Google Wallet. Helpouts will be supported on all mobile devices.
Best of all, no one will have to worry about coming face to face with a “fake doctor” just trying to make a quick buck. Google will specifically run background checks and verification checks on healthcare professionals to make sure that they are qualified, licensed, and reputable individuals.
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