Not even the original herbs and spices could cover the unmistakable flavor and texture of a batter-fried hand towel. A clean hand towel would be bad enough, but this not-so-tender, juicy fillet of fabric was most likely filthy as well.

Twenty-nine-year-old Krystal Henderson was with her young step-son, Oliver Hallam, at a KFC restaurant in the UK when little Oliver bit into a real shocker. What Oliver thought would be a tender slice of boneless, all-white meat chicken turned out to be a soiled hand towel covered in the thick KFC batter and fried to a crisp. It was not even white—it was blue.

At first, Henderson, a nursery nurse from Gosforth, Newcastle, thought the chicken had spoiled since the “meat” had a blue tinge. Upon further inspection, she ascertained that it was a towel.

“When he bit into it, it was rock hard. He pulled it out of his mouth and when he did, it pulled away the batter – you could see the blue roll inside,” Henderson told the Daily Mail. “To give that to a child, I felt so guilty even though it wasn’t my fault. For a child to bite into that is horrendous.”

Henderson complained to restaurant staff who offered nothing but a phone number. Corporate customer service gave Henderson a free meal, a consolation she has no plan to redeem.